Feedback & complaints

ANROWS is committed to building evidence for change in ending violence against women and children in Australia.

As part of that commitment to learning, we values open dialogue and feedback in support of our mission to drive evidence for impact. We are also committed to receiving and responding to complaints about our work.

This policy outlines our process for submitting and handling feedback and complaints to ensure they are addressed fairly and efficiently.

How to submit feedback 

ANROWS values and respects the right of everyone to share their opinions about our work. We welcome your feedback and general enquiries through the form below.

How to make a complaint 

If you wish to make a complaint, please contact us by submitting an online form.

How will we respond? 

We aim to respond to your enquiry within a week of receiving it. Where issues require investigation, action or response, we aim to advise of the process that us underway.

We handle all complaints confidentially and share details only with relevant parties involved in the investigation.