Get Support

If you, or another person (adult or child), are in immediate danger call 000.

ANROWS is not a direct service organisation and cannot provide emergency assistance, support services, advice or referrals for women and their children.

For assistance, including 24 hour services, contact the following helplines and websites:

If you need English translation services phone the National Translating and Interpreting Service, on 13 14 50 and ask them to contact the service you require from the contacts in your state or territory.

National

1800 RESPECT 1800 737 732
The national sexual assault, domestic and family violence information and support line, 24 hours.

If you need translation or interpreting services call:

Translating and Interpreting Service National on 13 14 50
and ask them to contact 1800 RESPECT. For callers who are deaf or have a hearing or speech impairment call
National Relay Service and ask them to contact 1800RESPECT

Lifeline – 13 11 14
Crisis support and suicide prevention, 24 hours.

Kids Helpline – 1800 551 800
Kids Helpline listen to kids, teens and young adults for any reason, 24 hours.

Bravehearts – 1800 272 831
Provides specialist therapeutic services and support to children and young people, adults and non-offending family members affected by child sexual assault.

Blue Knot Foundation (formerly Adults Surviving Child Abuse) - 1300 657 380 
Provides professional phone counselling, information and support for adult survivors of child abuse with referral database of experienced professionals and agencies, 9am-5pm EST, 7 days.

Australian Capital Territory

Domestic Violence Crisis Service A.C.T – 02 6280 0900 (TTY 02 6228 1852)
Crisis line, 24 hours.

Canberra Rape Crisis Centre – 02 6247 2525
Crisis Support and Advocacy, 7 days, 7 am -11 pm.

Care and protection services – 1300 556 729
For children and young people considered ‘at risk’ of serious harm, 24 hours.

New South Wales

Domestic Violence Line – 1800 65 64 63
Domestic and family violence information, support and referrals, 24 hours.

NSW Rape Crisis Centre – 1800 424 017
Telephone and online crisis counselling for anyone who has experienced, or is at risk of, sexual, family or domestic violence, 24 hours.

Child Protection Helpline – 132 111 (TTY 1800 212 936)
To report suspected child abuse or neglect, 24 hours.

Northern Territory

For a full list of domestic violence and sexual assault services across the NT, see the Northern Territory government’s guide to services.

Dawn House (Darwin) – 08 8945 1388
Provides services to women and children escaping domestic and family violence in the Top End.

Women’s Information Service (Alice Springs) - (08) 8951 5174 or 1800 508 051

NPY (Ngaanyatjarra Pitijantjatjara Yankunytjatjara) Women’s Council Domestic Violence Service - 1800 180 840

East Arnhem Domestic and Family Violence Counsellor - (08) 8987 0403

Katherine Domestic and Family Violence Counsellor - (08) 8971 0777

Darwin Aboriginal and Islander Women's Shelter – 08 8945 2284
Provides safe and culturally appropriate services for Aboriginal and Torres Strait Islander women who are homeless or escaping family violence.

Child Abuse / Child Protection Hotline – 1800 700 250
To report child abuse and / or neglect 24 hours.

Sexual Assault Referral Centre (Darwin) - (08) 8922 6472
Crisis support for women in the Darwin region, 24 hours.

Sexual Assault Referral Centre and Counsellor (Alice Springs) - (08) 8955 4500
Crisis support for women in the Alice Springs region, 24 hours.

Sexual Assault Referral Centre (Katherine) - (08) 8973 8524
Crisis support for women in the Katherine region.

Alice Springs Women's Shelter - (08) 8952 6075
24 hour support for women and children at risk of domestic and family violence

Queensland

DVConnect Women’s Line – 1800 811 811
Free crisis counselling and support for women experiencing domestic and family violence, 24 hours.

DVConnect Men’s Line – 1800 600 636
Specialist assistance for men who would like to address their own use of violence and men who have been victims of violence in their own relationships, 24 hours.

Queensland State Wide Sexual Assault Helpline - 1800 010 120 (TTY 1800 003 98)
Provides a sensitive listening ear and provide supportive counselling and non-judgemental advice for all Queenslanders, 7.30am to midnight, 7 days a week.

Child Safety Services – 1800 177 135 or (07) 3235 9999
To report a child in Queensland who is experiencing harm, or is at risk of experiencing harm, 24 hours.

South Australia

Domestic Violence Crisis Service – 1300 782 200
For people experiencing domestic and family violence, 24 hours.

Domestic Violence and Aboriginal Family Violence Gateway Service – 1800 800 098 or free call 1300 782 200
To help anyone affected by domestic or family violence, 24 hours.

Yarrow Place – 08 8226 8787 or 1800 817 421
For people who have been raped or sexually assaulted, 24 hours

Child Abuse Report Line – 131 478
To report all child protection concerns, 24 hours.

Tasmania

Family Violence Response Referral line – 1800 633 937
For people experiencing domestic and family violence, 24 hours

The Sexual Assault Support Service – 03 6231 1817
For victims of recent rape or sexual assault and their families, 24 hours.

Child Protection Services – 1300 737 639
For urgent notifications about child abuse or neglect, 24 hours.

Victoria

Safe Steps Family Violence Response Centre  – 03 9322 3555 or 1800 015 188
For confidential support and information please call the safe steps 24/7 family violence response line 1800 015 188

Sexual Assault Response – 03 9635 3610
Crisis response, counselling and support, 24 hours.

Sexual Assault Crisis Line – 1800 806 292
After-hours, telephone crisis counselling service for victim/survivors of both past and recent sexual assault. SACL operates between 5pm weeknights through to 9am the next day and throughout weekends and public holidays.

Child Protection Crisis Line – 131 278
For concerns about the immediate safety of a child within their family unit, 24 hours.

Western Australia

Women’s Domestic Violence Helpline – 08 9223 1188 or 1800 007 339
For crisis support, 24 hours.

The Sexual Assault Resource Centre – 08 9340 1828 or 1800 199 888
24 hour emergency line.

Western Australia Police: Child Abuse – 131 444
To report child abuse, 24 hours.